Purelei Loyalty
Become a member for free and get points on every order. Register now and get 300 points.
YOUR BENEFITS
Travel the Hawaiian Islands with Purelei Loyalty and secure exclusive benefits. Discover great offers that the Hawaiian Islands have in store for you and reward yourself. As a Mahina Club member, you'll enjoy additional benefits.
Unlocked with registration
- LEI points on every purchase
- Exclusive offers for members
- Birthday voucher
Unlocked from 1.850 LEI Points
- LEI points on every purchase
- Exclusive offers for members
- Birthday voucher
- Opportunity to earn double points
Unlocked from 4,250 LEI points
- LEI points on every purchase
- Exclusive offers for members
- Birthday surprise
- Opportunity to earn triple points
- Exclusive accessories for your jewelry
MAHINA CLUB GUIDE
Unlocked with subscription
- LEI points on every purchased Mahina Club Edition
- Exclusive offers for members
- Exclusive vouchers based on the duration of your Mahina Club subscription
- Exclusive accessories for your jewelry
- Birthday surprise
- Opportunity to earn bonus points
ALL BENEFITS AT A GLANCE
THIS IS HOW YOU COLLECT LEI POINTS
Start your journey through Hawaii and earn points by completing the activities below.
THIS IS HOW IT WORKS
Follow these simple steps to get started as a PURELEI Loyalty member.
1. Create an account
Log in to your PURELEI account or register for free. Receive automatically your first 300 LEI points.
2. Collect LEI points
Each order generates LEI points: 1€ = 10 LEI points. There are additional activities to complete that will earn you points.
3. Redeem LEI points and enjoy your benefits
Get discounts on your orders or exchange collected LEI points for free jewelry.
Questions & Answers
What is the PURELEI Loyalty Program?
We would like to thank you for your loyalty with our free customer loyalty program. You can earn LEI points for various activities, such as purchases, or by referring friends. As you earn LEI points, you can advance to different levels. Your accumulated LEI points can be redeemed for vouchers, for example.
Is the membership free of charge?
Yes, your PURELEI Loyalty membership is free. Our program is an offer on our part to give back to our customers.
How can I register?
If you already have an account with us, you are automatically a PURELEI Loyalty Member. When you create a new account, you automatically agree to the terms and conditions of becoming a Loyalty Member.
What do "approved," "pending," and "rejected" LEI points mean?
- Approved: These LEI points can be redeemed directly.
- Pending: These LEI points must still be approved before you can redeem them. This mainly concerns orders and referrals (referring friends) and can take up to 14 days. If the status does not change, please contact customer service.
- Rejected: These LEI points will not be credited to you. This happens, for example, if you have canceled an order.
I would like to cancel/return an order. What happens to my LEI points?
- If you fully cancel an order, your LEI points will be deducted accordingly.
- If an order is only partially canceled, you will receive your LEI points for the remaining items.
- If you paid with your LEI points and make a complete return, your LEI points will be credited back to you.
- If you return part of your order, we, unfortunately, cannot credit your LEI points for that portion.
Can I redeem my LEI points with an order?
In the checkout you have the possibility to redeem your LEI points independently and proactively for your purchase. You can determine the number of LEI points yourself from 1,000 LEI points. The LEI points will then be converted into a voucher.
Can I combine PURELEI Loyalty coupons with promotional codes, etc.?
Unfortunately, the combination of discount codes or coupons from PURELEI Loyalty is not possible.
Do my LEI points expire?
Yes, unless you make another purchase within 365 days, your LEI points and PURELEI Loyalty status will expire. Don't worry, we will inform you before your LEI points expire.
What is the maximum number of ratings I can write?
Per day you can write a maximum of 3 reviews. It takes 1-2 days for your LEI points to be approved.
Convinced? Register now and become a member
Become a member for free and get points on every order. Register now and get 300 points.